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Common Problems of Mercedes E-Class W213 E 220 d: A Comprehensive Guide

The Mercedes-Benz E-Class W213 E 220 d, introduced in 2016, is a marvel of modern automotive engineering, combining luxurious comfort with cutting-edge technology and exceptional performance. Despite its many accolades, the W213 E 220 d, like any other vehicle, has its share of common problems. In this in-depth article, we will explore these issues in detail, discussing their causes and offering practical solutions to ensure your vehicle remains in optimal condition.


Mercedes E-Class W213 E 220 d

Mercedes E-Class W213 E 220 d Engine-Related Problems


The Mercedes W213 E 220 d is equipped with a 2.0-liter turbocharged diesel engine that balances power and efficiency. However, several issues can arise over time, affecting engine performance and reliability.


Diesel particulate filter (DPF) problems are among the most common concerns for diesel engines like the one in the E 220 d. The DPF is designed to trap and reduce harmful emissions, but it can become clogged over time, particularly if the car is frequently driven on short trips. Symptoms of a clogged DPF include reduced engine power, poor fuel efficiency, and a warning light on the dashboard. The clogging occurs because the DPF requires high temperatures to regenerate and burn off trapped soot, a process that is less likely to occur during city driving. Regular long drives at higher speeds allow the DPF to regenerate naturally. If the DPF becomes excessively clogged, professional cleaning or replacement is necessary.


Another engine-related issue is turbocharger failure. The turbocharger enhances engine performance by forcing additional air into the combustion chamber, but it is susceptible to wear and tear. Symptoms of turbocharger failure include a loss of power, excessive smoke from the exhaust, and a whining noise during acceleration. The primary causes of turbocharger failure are oil contamination, insufficient lubrication, or debris damage. Addressing this issue involves replacing the faulty turbocharger and ensuring proper engine maintenance, such as regular oil changes and air filter replacements, to prevent future problems.


AdBlue system malfunctions are another common concern. The AdBlue system, which reduces nitrogen oxide emissions, can experience faults such as crystallization of the urea solution, sensor failures, or pump issues. When the system malfunctions, the car may enter limp mode, restricting engine power. Regular refilling of AdBlue and cleaning of the system components can help prevent malfunctions. If a fault occurs, a diagnostic check can pinpoint the problem, and replacing the faulty sensor or pump can restore functionality.


Mercedes E-Class W213 E 220 d Transmission Issues


The W213 E 220 d comes with a 9-speed automatic transmission, known for its smooth gear changes and fuel efficiency. However, some owners have reported transmission-related problems, particularly in higher mileage vehicles.


Gear hesitation or jerking is a common complaint. Drivers may notice delays when shifting gears or abrupt gear changes, especially during acceleration or deceleration. These issues are often caused by software glitches in the transmission control unit or wear in the transmission components. Regular software updates from Mercedes-Benz can resolve many of these issues. If the problem persists, a thorough inspection of the transmission system is necessary, and worn components may need replacement.


Transmission fluid leaks are another concern that can affect the performance of the W213 E 220 d. Leaks typically occur due to worn seals or gaskets. Low transmission fluid levels can lead to overheating and excessive wear, causing significant damage if not addressed promptly. Regular inspection of the transmission system for leaks and timely fluid changes can prevent this problem. If a leak is detected, replacing the damaged seals or gaskets and refilling the fluid to the correct level is essential.


Mercedes E-Class W213 E 220 d Suspension and Steering Problems


The suspension and steering systems in the W213 E 220 d are designed to provide a smooth and comfortable ride, but certain components are prone to wear and failure over time.


Air suspension issues are frequently reported in models equipped with the optional Airmatic suspension system. Symptoms include a sagging suspension, uneven ride height, or a warning light on the dashboard. These problems are often caused by leaks in the air struts or failures in the compressor. Replacing the damaged air struts or compressor is the most effective solution. Regular inspections of the suspension system can help detect minor issues before they lead to more significant problems.


Steering rack problems have also been reported in the W213 E 220 d. Drivers may experience difficulty turning the steering wheel or notice a knocking noise when maneuvering. These issues are typically caused by wear in the steering rack or tie rods. Addressing this problem involves replacing the worn components and ensuring the alignment is recalibrated to maintain proper handling and tire wear.


Mercedes E-Class W213 E 220 d Electrical Problems


The Mercedes W213 E 220 d is packed with advanced electronics and driver-assistance systems, which enhance its appeal but also make it susceptible to various electrical problems. These issues can range from minor annoyances to more significant malfunctions that impact safety and convenience.


One of the most common electrical issues in the W213 E 220 d is related to the infotainment system. The Command Online system, which integrates navigation, entertainment, and connectivity features, can occasionally freeze, lag, or become unresponsive. In some cases, the screen may remain black or display error messages. These problems are often caused by outdated software or hardware faults. Updating the system software is usually the first step in resolving such issues. If the problem persists, a deeper diagnostic check may reveal hardware faults that require replacement of components such as the control unit or screen.


Another frequent issue is battery drain. Owners have reported instances where the battery discharges overnight, leaving the car unable to start. This problem is often caused by parasitic draws from malfunctioning electrical components, such as relays, sensors, or the infotainment system. Faulty wiring or poorly connected accessories can also contribute to this issue. Identifying the root cause requires a thorough diagnostic process, typically involving a parasitic draw test to determine which component is consuming excessive power when the car is off. Replacing or repairing the faulty component resolves the issue. To avoid battery drain, ensure that all lights and accessories are turned off when the vehicle is parked and have the battery and electrical system checked periodically.


Adaptive LED headlight malfunctions are another common concern. These advanced headlights provide excellent visibility and adaptive beam patterns but can sometimes fail or display error messages on the dashboard. The issue may stem from a faulty control module, burned-out bulbs, or damaged wiring. Replacing the faulty module or bulb usually resolves the problem. Regular inspection of the headlight system and prompt attention to error warnings can prevent more significant issues.


Mercedes E-Class W213 E 220 d Interior and Comfort Issues


The interior of the W213 E 220 d is crafted for luxury, but certain components can develop problems over time, diminishing the overall driving experience. Two notable issues are seat adjustment malfunctions and climate control failures.


Power seat adjustment malfunctions are a common frustration. The electronically adjustable seats in the W213 E 220 d may become stuck or fail to respond to commands, preventing occupants from achieving their desired seating position. This problem is usually caused by failures in the seat adjustment motor or switch, or wiring issues that interrupt the electrical connection. Moisture intrusion or excessive use can accelerate wear on these components. Fixing the issue typically involves replacing the faulty motor or switch, while damaged wiring may require repair or replacement. Keeping the interior dry and using the adjustment controls gently can help prevent these malfunctions.


Climate control failures are another issue that owners may encounter. The dual-zone automatic climate control system in the W213 E 220 d is designed to provide personalized comfort for both driver and passengers. However, some owners report inconsistent cooling or heating, weak airflow, or strange noises from the vents. These problems often arise from a failing blower motor, clogged cabin air filters, or refrigerant leaks. Malfunctions in the climate control module can also disrupt the system’s functionality. Addressing these issues requires replacing the blower motor or filters and checking for refrigerant leaks. In cases where the module is at fault, reprogramming or replacing it may be necessary. Routine maintenance, including filter replacements and refrigerant level checks, can keep the climate control system running smoothly.


Mercedes E-Class W213 E 220 d Cooling System Problems


The cooling system in the W213 E 220 d is essential for maintaining optimal engine temperature and preventing overheating. However, it can develop issues that affect engine performance and reliability.


Radiator leaks are a recurring issue in this model. The radiator is responsible for dissipating heat from the engine, but it can develop cracks or corrosion over time. Symptoms include visible coolant leaks under the vehicle, a low coolant warning on the dashboard, and engine overheating. Corrosion is often caused by the use of low-quality coolant or a lack of regular coolant flushes, while physical damage from debris can also lead to leaks. Addressing radiator leaks involves repairing small cracks or replacing the radiator if the damage is extensive. Using high-quality coolant and performing regular maintenance can prevent corrosion and extend the life of the radiator.


Water pump failures are another common cooling system problem. The water pump circulates coolant throughout the engine, and its failure can lead to inadequate cooling and overheating. Signs of water pump failure include coolant leaks near the pump, a whining noise from the engine bay, and fluctuating engine temperatures. The most common causes of water pump failure are worn-out bearings or seals. Replacing the faulty water pump is necessary to restore proper cooling system function. Regular inspections and timely replacement of aging components can prevent water pump failures and ensure the cooling system operates efficiently.


Mercedes E-Class W213 E 220 d Additional Concerns


Aside from the major issues outlined above, the W213 E 220 d has a few additional problems that owners may encounter. These include premature wear on brake components, rusting, and electronic parking brake malfunctions.


Premature brake wear is often reported, particularly on the rear brake pads and rotors. This can lead to reduced braking efficiency and increased stopping distances. The causes include the vehicle’s weight and braking system design, which may place extra stress on the rear components. Replacing the worn pads and rotors with high-quality parts can resolve the issue. Regular inspections and timely replacements are essential to maintaining optimal braking performance.


Rusting is another concern, although less common in newer models like the W213. Areas prone to rust include the undercarriage, wheel arches, and door edges. Rust can develop due to poor drainage, prolonged exposure to moisture, or road salt in colder climates. Addressing rust involves sanding and treating affected areas with rust inhibitors, followed by repainting. Preventative measures such as washing the car regularly, especially in winter, and applying rust-proofing treatments can help prevent rust from forming.


Electronic parking brake malfunctions have also been reported. The electronic parking brake may fail to engage or disengage, leaving the vehicle immobilized or at risk of rolling. The issue is often caused by a faulty actuator, software glitches, or electrical problems. Diagnosing and resolving this issue involves inspecting the actuator, updating the software, or repairing the wiring.


Conclusion


The Mercedes E-Class W213 E 220 d is a remarkable luxury sedan, but like any complex machine, it is not without its faults. From engine and transmission issues to electrical, cooling, and interior problems, understanding these common concerns can help owners maintain their vehicles effectively. Regular maintenance, timely repairs, and attention to warning signs are key to preserving the performance and longevity of this model.


For professional diagnosis and repairs of your Mercedes W213 E 220 d, visit European Auto Pro, 253 Goodwood Road, Kings Park, 5034 South Australia. Their experienced technicians specialize in Mercedes-Benz vehicles and are committed to ensuring your car performs at its best.

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