The Mercedes-Benz E-Class W213 E 450 represents a modern blend of luxury, performance, and advanced technology. Introduced in 2017, the W213 series has gained popularity for its sleek design, cutting-edge features, and powerful engines. However, no vehicle is without its flaws, and the W213 E 450 is no exception. This in-depth article explores the common problems reported by owners, their causes, and potential solutions.

Mercedes E-Class W213 E 450 Engine Performance Issues
The E 450 is powered by a robust 3.0-liter inline-6 engine paired with Mercedes’ EQ Boost mild-hybrid technology. While this powertrain delivers excellent performance and efficiency, some owners have encountered recurring issues that affect engine reliability.
One of the most reported problems is carbon buildup on the intake valves. This issue is common in direct-injection engines like the one in the E 450. Over time, carbon deposits can form on the intake valves due to the lack of fuel washing over them, leading to rough idling, reduced power, and poor fuel economy. Carbon buildup occurs because of incomplete combustion and the recirculation of exhaust gases through the engine. Addressing this issue typically requires a process known as walnut blasting, where pressurized walnut shells are used to clean the valves. To prevent carbon buildup, using high-quality fuel and regularly adding fuel system cleaners can help maintain engine cleanliness.
Another common issue is related to the turbocharger system. The turbocharger in the E 450 can experience problems such as reduced boost pressure, whistling noises, or even complete failure. These issues are often caused by oil contamination, excessive heat, or wear in the bearings and seals. Fixing a failing turbocharger may involve repairing the damaged components or replacing the entire unit. Regular oil changes with the correct specification and allowing the engine to cool down after prolonged use can help prevent turbocharger-related problems.
Engine oil leaks are another concern for W213 E 450 owners. These leaks are commonly found around the oil pan gasket, valve cover gaskets, or turbocharger oil lines. Over time, the gaskets and seals can degrade due to heat and pressure, leading to oil seepage. Symptoms include oil stains under the vehicle, a burning smell, or low oil levels. Resolving oil leaks involves replacing the faulty gaskets or seals. Using high-quality synthetic oil and adhering to regular maintenance schedules can help minimize the risk of leaks.
Mercedes E-Class W213 E 450 Transmission Problems
The E 450 is equipped with a 9-speed automatic transmission (9G-TRONIC), known for its smooth shifting and fuel efficiency. However, like any advanced transmission, it is not without its issues.
One of the most frequently reported problems is delayed or rough shifting. Owners may notice a lag when accelerating or a harsh jolt when the car shifts gears. This issue can be caused by software glitches in the transmission control module (TCM) or wear in the transmission’s internal components. Reflashing or updating the TCM software often resolves software-related issues. In cases of mechanical wear, the transmission may require inspection and repair. Regular transmission fluid changes, as recommended by Mercedes-Benz, are essential for preventing wear and ensuring smooth operation.
Another transmission-related issue is the occurrence of torque converter shudder. This problem manifests as vibrations or a shaking sensation during acceleration, particularly at lower speeds. Torque converter shudder is often caused by contamination or degradation of the transmission fluid. Flushing the transmission and replacing the fluid with high-quality, Mercedes-approved fluid usually resolves the issue. To prevent this, owners should adhere to the recommended fluid replacement intervals.
Mercedes E-Class W213 E 450 Suspension and Steering Problems
The W213 E 450 is equipped with an advanced suspension system, including the optional Air Body Control. While this system enhances ride comfort and handling, it can also be a source of problems.
One of the most common complaints is air suspension failure. Symptoms include a sagging suspension, uneven ride height, or a warning light on the dashboard. The air suspension system relies on air struts, a compressor, and various sensors to maintain proper ride height and damping. Over time, the air struts can develop leaks, and the compressor may fail due to overuse or electrical faults. Resolving this issue involves replacing the leaking air struts or repairing the compressor. Upgrading to aftermarket components can be a cost-effective alternative to OEM parts. Regular inspections and prompt repairs of minor leaks can prevent more extensive damage.
Steering rack issues have also been reported by some owners. Problems such as a stiff or unresponsive steering feel can occur due to wear in the electric power steering motor or a failure in the steering control module. In some cases, strange noises may accompany steering input. Addressing these issues requires diagnosing the specific component responsible for the problem and replacing or repairing it. Regular maintenance and careful handling of the vehicle can help preserve the integrity of the steering system.
Mercedes E-Class W213 E 450 Electrical System Problems
As with many modern luxury vehicles, the W213 E 450 is heavily reliant on electronic systems, which, while advanced, can sometimes cause headaches for owners.
One of the most commonly reported electrical issues is related to the Mercedes-Benz User Experience (MBUX) infotainment system. Some owners experience freezing screens, unresponsive controls, or connectivity problems with devices. These issues are often caused by software bugs or hardware malfunctions. Resolving them may involve updating the system software, resetting the system, or replacing defective components. Keeping the software updated and handling the system gently can reduce the likelihood of these problems.
Battery drain is another issue frequently encountered by W213 E 450 owners. The cause of this problem is often traced to a parasitic draw from malfunctioning electrical components, such as a faulty relay or control module. Symptoms include difficulty starting the car or a dead battery after leaving the vehicle parked for an extended period. Diagnosing the root cause of battery drain involves identifying the component responsible for the excessive current draw and repairing or replacing it. To prevent this issue, ensure all lights and electronic accessories are turned off when the car is parked.
Mercedes E-Class W213 E 450 Cooling System Problems
The cooling system of the Mercedes E-Class W213 E 450 plays a critical role in regulating engine temperature and preventing overheating. While the system is well-designed, it is not immune to issues, particularly as the vehicle ages.
One common problem is radiator leaks. Owners often notice coolant pooling under the vehicle or experience frequent warnings about low coolant levels. Radiator leaks typically result from corrosion over time or physical damage caused by road debris. Corrosion occurs when the coolant degrades and allows contaminants to erode the radiator’s metal components. If left unaddressed, these leaks can lead to overheating and potential engine damage. Fixing radiator leaks usually requires replacing the damaged radiator. To prevent such issues, regular coolant flushes using high-quality, Mercedes-approved coolant can help reduce the risk of corrosion.
Thermostat and water pump failures are also reported by some W213 E 450 owners. The thermostat controls the flow of coolant, ensuring the engine operates at the optimal temperature, while the water pump circulates the coolant through the system. A failing thermostat may get stuck open or closed, leading to erratic engine temperatures, while a faulty water pump can cause insufficient coolant circulation, resulting in overheating. Symptoms of these issues include fluctuating temperature readings, coolant leaks, or unusual noises from the engine bay. Addressing these problems requires replacing the faulty thermostat or water pump. Regular inspections and maintenance of the cooling system can help prevent these issues and ensure reliable performance.
Mercedes E-Class W213 E 450 Interior and Comfort Issues
The W213 E 450 offers a luxurious and technologically advanced interior, but certain comfort and convenience features can develop faults over time.
One recurring issue is related to the seat adjustment system. The power-adjustable seats in the E 450 allow drivers and passengers to find their ideal seating position, but malfunctions in the motors or switches can cause the seats to get stuck or fail to respond. This can result in discomfort, especially for drivers of varying heights or those sharing the vehicle. These issues are often caused by electrical faults or wear in the motors and wiring. Fixing the problem usually involves replacing the affected components. To prevent seat adjustment failures, owners should avoid overusing the system and ensure that no foreign objects obstruct the seat mechanisms.
Another common problem involves the climate control system. The dual-zone climate control in the W213 E 450 is designed to provide optimal comfort for both driver and passengers, but issues such as inconsistent cooling, weak airflow, or strange noises from the vents are not uncommon. These problems are often caused by a failing blower motor, clogged cabin air filters, or refrigerant leaks. Addressing these issues requires cleaning or replacing the filters, repairing the blower motor, and replenishing refrigerant levels if necessary. Ensuring regular maintenance of the climate control system can help maintain its performance and avoid unexpected breakdowns.
Mercedes E-Class W213 E 450 Premature Wear and Tear on Brake Components
The brake system of the W213 E 450 is highly effective, delivering excellent stopping power. However, some owners have reported premature wear of brake pads and rotors, resulting in frequent replacements and additional expenses. This problem is particularly noticeable for drivers who frequently navigate stop-and-go traffic or engage in spirited driving, which places extra stress on the braking system.
Premature brake wear is often caused by high-performance brake pads that, while effective at stopping the vehicle, wear down faster than standard pads. Additionally, heavy use of the brakes in urban environments can accelerate wear on both the pads and rotors. Fixing this issue involves replacing the worn components with new, high-quality brake pads and rotors. For longer-lasting performance, some owners opt for ceramic brake pads, which offer reduced wear and less brake dust. Adopting smoother braking habits can also help extend the lifespan of the brake components.
Mercedes E-Class W213 E 450 Rust and Corrosion
Although the W213 features improved corrosion protection compared to older Mercedes models, some owners have reported premature rusting, particularly in areas exposed to moisture and road salt. Common spots for rust include the undercarriage, wheel arches, and lower door panels. Rust not only detracts from the vehicle's appearance but can also compromise its structural integrity if left unchecked.
Rust typically forms when water and road salt accumulate in poorly drained areas, leading to oxidation. Addressing rust involves sanding down the affected areas, applying rust inhibitors, and repainting to protect the metal. For severe rust, panel replacement may be necessary. Preventative measures include regular washing, especially during winter months, and applying rust-proofing treatments to vulnerable areas.
Mercedes E-Class W213 E 450 Infotainment and Connectivity Glitches
The Mercedes-Benz User Experience (MBUX) infotainment system in the W213 E 450 is a standout feature, offering intuitive controls, voice recognition, and seamless smartphone integration. However, some owners have reported glitches that disrupt the user experience. Common issues include frozen screens, unresponsive controls, and connectivity problems with Bluetooth or Apple CarPlay/Android Auto.
These glitches are often caused by software bugs or hardware malfunctions within the infotainment system. Resolving the issue may involve updating the MBUX software to the latest version or, in more severe cases, replacing defective components such as the control unit or display screen. To minimize the occurrence of glitches, keeping the system software up to date and handling the controls carefully can help maintain its functionality.
Sensitivity of Advanced Driver Assistance Systems (ADAS)
The W213 E 450 is equipped with a range of advanced driver assistance systems (ADAS), such as lane-keeping assist, adaptive cruise control, and automated emergency braking. While these systems enhance safety and driving convenience, some owners have reported sensitivity issues, including false alarms, unnecessary interventions, or failure to activate when needed.
These issues often arise from misaligned sensors, dirty camera lenses, or software errors. For instance, a lane-keeping assist system may activate unnecessarily if the road markings are unclear or if the sensor is misaligned. Similarly, adaptive cruise control may disengage unexpectedly due to poor visibility or sensor obstructions. Addressing ADAS issues involves recalibrating the sensors, cleaning the cameras, and updating the system software. Regular maintenance and ensuring that sensors and cameras are free from dirt and debris can improve the reliability of these systems.
Conclusion
The Mercedes E-Class W213 E 450 is a remarkable vehicle that blends luxury, performance, and advanced technology. However, it does come with its share of common problems, ranging from engine and transmission issues to electrical, suspension, and interior concerns. Understanding these potential problems and addressing them proactively is key to ensuring the vehicle's longevity and reliability.
For professional diagnosis and repairs of any issues with your Mercedes E-Class W213 E 450, visit European Auto Pro, 253 Goodwood Road, Kings Park, 5034 South Australia. Their experienced technicians specialize in Mercedes-Benz vehicles and are committed to keeping your car in top condition.